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Gazing Into The Crystal Ball

A big part of being a successful entrepreneur is learning to see the future. You have to learn to FORECAST TRENDS, so you know what to build… When to build it, when to enter a market… And most importantly, when to shift the focus of your existing business. Companies like the Yellow Pages, for example, never envisioned people being able …

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5 Examples Of Awesome Customer Service

1. A man was en route from a business trip in LA to his daughter’s home in Denver to say goodbye to his dying grandson. Since this was quite sudden, the man’s wife called Southwest to arrange the last-minute flight and explained the emergency situation. Unfortunately, the man was held up by L.A. traffic and long lines at LAX – …

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Bad Marketing Examples

It’s out there, lurking in the shadows… Begging for change and bumming cigarettes and pissing people off. It’s good marketing… gone bad. You can find it online, slumming around the dark corners of the Internet… And you can find it offline in print ads and radio spots and on your local television. Here’s three examples of great marketing tactics that …

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Dealing With Crappy Days

Hey guys… You ever just have one of those days? The sort of day where literally EVERYTHING goes wrong? I’m having one of those WEEKS. Emergency replacement of all the tires on my JEEP. Last minute meeting cancellations. Arguments with my wife. The list goes on and on… It almost feels like the the universe is conspiring against me! All …

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Inside The Grand Opening Of A Luxury Hotel

I was chatting with an old friend the other day, and he told me some interesting stories about his time spent working at a luxury hotel in Seattle. Maybe “luxury” isn’t the right word. This place wasn’t just luxurious… If I told you the name, you’d instantly recognize it and visions of BMW’s and 900-count Egyptian Cotton sheets would dance …

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Sign Spinning Sucks

You’ve heard of sign spinning, right? Maybe you’ve heard it called sign walking, or sign twirling, or sign waving… This is when a local business hires someone to stand on a corner, hold a sign, and spaz out in an attempt to get people to stop in. Small Business Owners: If you’re doing this, I have no fucking idea what …

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Hey Dude promote my launch! (Nope)

Lately I’ve been getting more and more emails that look personal, until I open them and realize they are just mass-copied “promote my shit” bulk emails sent to every good affiliate on the planet, all at once. Promotional emails, disguised as personal emails, with no way to unsubscribe. And it pisses me right off. Look, I get it… It’s easier …

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Outsourcing Sucks

Ahhh, the joys of outsourcing… Keep reading for an actual email exchange I had today with a programmer in India… Posted word for word, for your enjoyment. ===================== From: Karthik To: Erik Stafford Time: 8:23am Hello Erik, Kindly find quote for your requirement. The script cost – $145 USD Installation cost – $25 USD design and colors customized to match …

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YouTube Money Brands

I was peeking around YouTube today. Specifically, I was checking out the most subscribed channels of all time: http://www.youtube.com/channels?g=0&s=ms&t=a You may or may not know this, but when you start to get a ton of subscribers, and tons of “views” on your videos… YouTube will happily make you a paid content provider. They will pay you to simply continue to …

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How To Spot Opportunities

I’ve been back from the Caribbean for about a week now, and settling into my routine. It feels good. Hopefully things are good in your neck of the woods, too 🙂 Lots of interesting projects on the deck over here that I will be sharing with you over the coming weeks. Hopefully this “glimpse” into my process for making money …